In order to make customer experience our products and service without distance, to realize the final goal of “to be the world famous brand enterprise”, “Everything we do based on customers’ development”, to get more customer expectation firsthand to improve our products and service, furthermore for better communication between Kangerda staff, we has set “Customer Interaction Center”, CIC for short.

    Our company has divided client area into different regional division, we have arranged full-time customer service staff, technicians for every regional division to feedback information in order to urge relative department to improve in time. In addition, we have specially set “zero inventory” project, carrying out designated management to create values, reduce transportation time and maximize interests for customers. Since its establishment of CIC, through irregular telephone follow-up, in-time complaint disposal procedure, face to face communication, CIC has won great praise from customers and Kangerda staff.

    As Kangerda’s communication platform, CIC provides new&old customers, company staff with personalized service, which brings brand new pre-sales, on-sales, after-sales service experience for the customers.
You can contact customer service staff vie e-mail, website, contact number etc. to get information of newest products, sales promotion, service etc. even to purchase products or get technical support online.  

    Welcome to contact us, if you have any suggestion or advice, please feel free to tell us for improvement, your participation will be appreciated.